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WEBINAR: Turning Support Data into Strategy: 4 Trends Shaping the Future of Customer Experience [NOV 11, 2025]

WEBINAR: Turning Support Data into Strategy: 4 Trends Shaping the Future of Customer Experience [NOV 11, 2025]

🗓️ November 11, 2025 ⏳ Time: 11:00 – 11:45 AM EST 🖥️ Online (Zoom) Explore the findings from a full year of support interactions and discover four emerging trends shaping the future of customer experience. Learn how to turn these powerful insights into data-driven strategies that reduce friction, build loyalty, and accelerate digital transformation. What…

GITEX Global 2025 [Oct 13-17, 2025]

GITEX Global 2025 [Oct 13-17, 2025]

🗓️ October 13-17, 2025 📌Dubai World Trade Centre Genesys and Servion Global Solutions, a Genesys Gold Partner, are teaming up at GITEX Global 2025 — one of the world’s largest and most influential technology events. Join us at Booth D10, Hall 20, Dubai World Trade Centre, from October 13–17, 2025, to experience how our partnership…

A leading satellite-based TV company modernizes customer engagement with Servion’s first full-suite Genesys Cloud CX implementation

A leading satellite-based TV company modernizes customer engagement with Servion’s first full-suite Genesys Cloud CX implementation

Discover how a leading satellite-based TV provider in the Middle East and North Africa modernized customer engagement with Servion’s first full-suite Genesys Cloud CX implementation, achieving seamless omnichannel integration, advanced analytics, and stronger social engagement. Please complete this form to download the success story: Thank you for your interest in Servion. CLICK HERE TO DOWNLOAD

North American telco giant completes contact center transformation with Servion’s Genesys Cloud CX expertise now supported by ongoing managed services

North American telco giant completes contact center transformation with Servion’s Genesys Cloud CX expertise now supported by ongoing managed services

Learn how one of North America’s largest telecommunications companies successfully transitioned from legacy platforms to Genesys Cloud CX, consolidating 6,000+ agents and ensuring minimal disruption, improved change management, and higher agent productivity—all supported by Servion’s managed services. Please complete this form to download the success story: Thank you for your interest in Servion. CLICK HERE…

Servion helped a premier healthcare provider transform patient engagement through the implementation of Genesys Cloud CX

Servion helped a premier healthcare provider transform patient engagement through the implementation of Genesys Cloud CX

The client is a premier healthcare provider in Dubai, affiliated with one of the UK’s most renowned hospitals. It offers world-class medical services spanning consultations, diagnostics, advanced treatments, and recovery support. Guided by evidence-based procedures, modern techniques, and a legacy of excellence, the institution prioritizes patient care. It is dedicated to meeting the healthcare needs…

On-Demand Webinar: Journeys That Matter: Introducing Servion’s New CX Framework

On-Demand Webinar: Journeys That Matter: Introducing Servion’s New CX Framework

Discover how Servion’s next-generation Customer Experience (CX) Framework is redefining the way organizations design and deliver customer journeys. In this exclusive launch webinar, our CX experts unveil a powerful approach that bridges strategy with measurable outcomes—empowering leaders to move beyond fragmented touchpoints and siloed systems. Whether you’re leading digital transformation or optimizing existing CX investments,…

Verint Engage 2025 [SEPT 8-11 2025]

Verint Engage 2025 [SEPT 8-11 2025]

🗓️ September 8-11, 2025 📌📌The Hilton Orlando, Florida, USA. We’re thrilled to announce that Servion is the Gold Partner of Verint’s flagship CX Automation conference – Engage 2025, taking place September 8–11 at the Hilton Orlando, Florida. This conference focuses on AI and CX automation, offering sessions, demonstrations, and networking opportunities to help customer experience…

Genesys Xperience 2025 [SEPT 8-10 2025]

Genesys Xperience 2025 [SEPT 8-10 2025]

🗓️ September 8-10, 2025 ➤ Booth B27 📌Gaylord Opryland Resort & Convention Center, Nashville, Tennessee. We’re excited to announce that Servion will be exhibiting at Genesys Xperience 2025 in Nashville, Tennessee from September 8-10! Visit us at Booth B27 at the Gaylord Opryland Resort & Convention Center to discover how our solutions are revolutionizing customer…

Servion Launches JourneyWorCX™ Framework for Outcomes-First, Human-Centric CX Orchestration

Servion Launches JourneyWorCX™ Framework for Outcomes-First, Human-Centric CX Orchestration

PRINCETON, N.J., Aug. 15, 2025 — Servion Global Solutions, a leading customer experience (CX) and contact center solutions provider, today announced the launch of JourneyWorCX™ , a next-generation CX execution framework built on a consultative, outcomes-first model. JourneyWorCX™ combines human-centric AI orchestration with Servion’s deep CX expertise to help enterprises close the “journey gap” between strategy and…