Servion and Knowmax have partnered to modernise the knowledge layer agentic CX depends on, with joint go-to-market across North America and EMEA and a first joint customer already live in Europe.
Veteran contact center and customer experience leader to drive revenue growth PRINCETON, N.J., February 4, 2026 — Servion Global Solutions today announced that Mike Kulik has joined the company as Vice President of North America Sales. In this role, Kulik will lead Servion’s North America sales organization, with a focus on accelerating revenue growth and expanding customer and partner momentum across the region. …
PRINCETON, N.J., Aug. 15, 2025 — Servion Global Solutions, a leading customer experience (CX) and contact center solutions provider, today announced the launch of JourneyWorCX™ , a next-generation CX execution framework built on a consultative, outcomes-first model. JourneyWorCX™ combines human-centric AI orchestration with Servion’s deep CX expertise to help enterprises close the “journey gap” between strategy and…
PRINCETON, N.J., Jan. 16, 2025: Servion, a specialist Customer Experience (CX) solutions provider, today announced a strategic initiative with Verint® (NASDAQ: VRNT), The CX Automation Company™, to enhance the delivery of Verint’s AI-powered Bot solutions. This collaboration builds upon Servion’s decade-long status as a Verint Gold Partner, further solidifying their commitment to providing cutting-edge AI-powered…
PRINCETON, N.J., Sep 18, 2024: Servion Global Solutions announced today that TMC, a global, integrated media company helping clients build communities via in person and digital marketing campaigns, has named them a recipient of a prestigious 2024 Workplace Excellence Award for Tech Culture. Launched in 2015, The TMCnet Workplace Excellence Awards for Tech Culture recognize…
C-Zentrix, the trailblazing name in the realm of contact center technology, has just sealed a groundbreaking partnership with Servion to offer cloud-based omnichannel and AI-powered contact center solutions. Plugging the void between different communication channels, we are ecstatic to offer a never-seen-before Omnichannel Customer Experience. With technology playing an ever more vital role in the…
Princeton, United States – 12 June 2023 – Servion Global Solutions, a leading contact center and customer experience (CX) solutions provider, is proud to announce that it has achieved the prestigious Cisco Powered™ Services certification for Webex Contact Center and Cloud Calling. As a certified Cisco Gold provider, Servion has demonstrated proficiency in implementing these solutions, ensuring…
PRINCETON, N.J., June 7, 2023: Hammer, the leading global provider of end-to-end contact center testing and CX assurance solutions, has announced a strategic partnership with Servion, a leading contact center and CX solutions provider, to speed up the deployment of superior solutions that address the complexity of modern contact center environments. The strategic partnership means…
Chennai, November 24, 2021 : Servion, a leading contact center and CX solutions provider announced a new partnership with Genesys to help deliver world-class scalable cloud center and omnichannel customer experiences. Servion will leverage the power of the Genesys technology ecosystem, combined with our custom-built solutions to help clients deliver seamless and personalized customer experiences across…