Unlock Insights to Transform Customer Journeys

🗓️ Thursday, July 9, 2026 ⏳ Time: 1:00 – 1:45 PM EDT A webinar for CX leaders choosing the right agentic AI agent, platform, and path forward in a crowded market. This is a complex decision. You shouldn’t have to make it alone. The Challenge: Choosing the right voice agentic AI agent is now a…

🗓️ March 5, 2026 ⏳ Time: 2:00 – 2:45 PM EST 🖥️ Online (Zoom) Legacy IVR forces customers through rigid menus and repeat prompts, driving frustration, transfers, and abandons. In this webinar we will show how agentic AI is transforming “Press 1” experiences into intent-led conversations that complete tasks end-to-end and escalate to agents only…

🗓️ November 20, 2025 ⏳ Time: 2:00 – 2:45 PM EST 🖥️ Online (Zoom) Boards are pouring budget into AI for CX — yet customers still endure chatbot loops, irrelevant emails, and agents who don’t know their history. The gap? Journey context. If AI doesn’t know where a customer is on their path, it can’t…

🗓️ October 28, 2025 ⏳ Time: 2:00 – 2:45 PM EST 🖥️ Online (Zoom) Customer experience is entering a new era. Join Dan Nieves, VP – Technology Partnerships at Parloa, and Bruce Eidsvik, Chief Growth Officer at Servion, to see how Agentic AI transforms everyday conversations into relationships that deepen over time—driving loyalty, revenue, and…

🗓️ November 11, 2025 ⏳ Time: 11:00 – 11:45 AM EST 🖥️ Online (Zoom) Explore the findings from a full year of support interactions and discover four emerging trends shaping the future of customer experience. Learn how to turn these powerful insights into data-driven strategies that reduce friction, build loyalty, and accelerate digital transformation. What…

🗓️ October 13-17, 2025 📌Dubai World Trade Centre Genesys and Servion Global Solutions, a Genesys Gold Partner, are teaming up at GITEX Global 2025 — one of the world’s largest and most influential technology events. Join us at Booth D10, Hall 20, Dubai World Trade Centre, from October 13–17, 2025, to experience how our partnership…

🗓️ September 8-11, 2025 📌📌The Hilton Orlando, Florida, USA. We’re thrilled to announce that Servion is the Gold Partner of Verint’s flagship CX Automation conference – Engage 2025, taking place September 8–11 at the Hilton Orlando, Florida. This conference focuses on AI and CX automation, offering sessions, demonstrations, and networking opportunities to help customer experience…

🗓️ September 8-10, 2025 ➤ Booth B27 📌Gaylord Opryland Resort & Convention Center, Nashville, Tennessee. We’re excited to announce that Servion will be exhibiting at Genesys Xperience 2025 in Nashville, Tennessee from September 8-10! Visit us at Booth B27 at the Gaylord Opryland Resort & Convention Center to discover how our solutions are revolutionizing customer…

🗓️ September 4, 2025 ⏳ Time: 2:00 – 2:45 PM EDT 🖥️ Online (Zoom) Join us for the exclusive launch of Servion’s next-generation CX Framework designed to help organizations connect customer experience strategy with real business outcomes. This webinar will explore how we enable CX leaders to go beyond disconnected touchpoints and siloed systems –…