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Leading US travel agency handles spike in call volumes by deploying a pre-emptive IVR solution

Leading US travel agency handles spike in call volumes by deploying a pre-emptive IVR solution

Learn how a leading travel technology company mitigates COVID-19 crisis with Remote Agent Connectivity. Please complete this form to download the Success Story: Thank you for your interest in Servion. CLICK HERE TO DOWNLOAD

On-Demand Webinars: Digital Transformation and Personalization

On-Demand Webinars: Digital Transformation and Personalization

Servion’s contact center and CX solutions helps businesses deliver amazing customer experiences in a digitally transformed world. You can now request a meeting with Servion’s CX experts and get a $100 Amazon Gift Card. Please complete this form to view the On-Demand Webinar: Thank you for your interest in Servion. CLICK HERE TO WATCH

Leading call recording provider reengineers its platform for better CX and automation

Leading call recording provider reengineers its platform for better CX and automation

Learn how the leading call recording provider reengineered the call recording product with a modern, responsive UI, that supports a wide range of browsers and new powerful features. Please complete this form to download the Success Story: Thank you for your interest in Servion. CLICK HERE TO DOWNLOAD

Data Engineering – Download Brochure

Data Engineering – Download Brochure

Servion’s data engineering services regenerate organizational data into product insights by harnessing the power of predictive analytics, ML and AI. Please complete this form to download the Brochure: Thank you for your interest in Servion. CLICK HERE TO DOWNLOAD

leading stock brokerage firm in india resolves escalated cases using mihup interaction analytics

leading stock brokerage firm in india resolves escalated cases using mihup interaction analytics

Download this success story to learn how Servion helped India’s leading stock brokerage firm resolve 80-85% of frequent legal and social media escalations from customers and regulatory authorities such as SEBI and RBI. They achieved this using Mihup Interaction Analytics, which evaluates and improves visibility on customer conversations 5X faster with AI. Please complete this…

On-Demand Webinar : Delivering CX Excellence with Analytics-Driven Quality

On-Demand Webinar : Delivering CX Excellence with Analytics-Driven Quality

Watch now to know how organizations are required to adopt analytics and automation into these QM processes to drive efficiency in leveraging omni-channel interactions, and identifying the ones that matter for quality improvements. Please complete this form to view the On-Demand Webinar: Thank you for your interest in Servion. CLICK HERE TO WATCH

One of the world’s largest healthcare products company migrates from on-premise contact center to Amazon Connect

One of the world’s largest healthcare products company migrates from on-premise contact center to Amazon Connect

Learn how the world’s leading manufacturer and distributor of healthcare products migrates from on-premise contact center to Amazon Connect to seamlessly enable work-from-home and gain agility, flexibility, and scalable CX solutions in a secure environment. Please complete this form to download the Success Story: Thank you for your interest in Servion. CLICK HERE TO DOWNLOAD

Multinational food and beverage chain in the US migrates to Amazon Connect

Multinational food and beverage chain in the US migrates to Amazon Connect

Download this case study to learn how an American multinational coffee and baked goods chain with more than 11,300 restaurants spread across 41 US states and 36 countries successfully migrated outdated on-premise Avaya technology to the cloud and achieved a complete digital transformation of its contact center, enabling consistent experience across all the channels, such…

Leading chemical producer integrates Amazon Connect to embrace remote work’s new normal

Leading chemical producer integrates Amazon Connect to embrace remote work’s new normal

Download this success story to learn how the second-largest chemical producer in the world, operating six integrated production sites and 361 other production sites in more than 90 countries in Europe, Asia, Australia, the Americas, and Africa, integrated Amazon Connect to embrace remote work and built a business continuity plan to accommodate higher-than-normal call volumes….