Jun 15, 2023

Servion achieves Cisco Powered™ Services for Cisco Webex Contact Center and Cloud Calling

Princeton, United States – 12 June 2023 – Servion Global Solutions, a leading contact center and customer experience (CX) solutions provider, is proud to announce that it has achieved the prestigious Cisco Powered™ Services certification for Webex Contact Center and Cloud Calling. As a certified Cisco Gold provider, Servion has demonstrated proficiency in implementing these solutions, ensuring seamless integration, and providing exceptional customer experiences.

Cisco Powered™ Managed Services implies that Servion has met Cisco’s stringent requirements to achieve the certification. Each service is audited by a third party to help assure a proven performance and is backed by an enterprise-class service-level agreement. Servion is now an approved Cisco Powered™ Managed Services provider for:

• Webex Contact Center
• Cloud Calling
• Managed Business Communications
• Managed Unified Contact Center
• Cisco SD-WAN

Servion is also a global Cloud and Managed Services Partner (CMSP) for Cisco's hosted, collaboration, and contact center technologies that help customers design, deploy, and launch Webex Contact Center and Cloud Calling, ensure fast user adoption, and accelerate business outcomes. Servion's platform-driven 24 x 7 end-to-end proactive managed services are a unique value proposition. It allows enterprises to focus on delivering exceptional customer experiences instead of worrying about daily operational challenges.

"Servion is thrilled to have achieved the Cisco Powered™ Services certification for Webex Contact Center and Cloud Calling," said Eric Wildermuth, President – Sales, Servion. "This certification is a testament to our deep understanding of Cisco technologies and our ability to deliver innovative solutions that transform customer engagement. We are proud to partner with Cisco in empowering businesses to enhance their communication capabilities and elevate customer experiences."

For more than 25 years, Servion has been trusted by customer-centric brands for designing, building, running and optimizing Contact Centers and Customer Experience (CX) solutions. Servion delivers complete solutions for businesses to innovate in providing digital experiences using the best available technologies while maximizing their existing investments. Our 1,100 CX professionals apply their passion and deep domain expertise to the entire design-build-run-optimize solution lifecycle. Servion has helped 600 enterprises across the globe deliver great experiences to their customers, partners, and employees. For more information, visit https://servion.com.