What We Do

We enable brands to deliver on their promised customer service experience with best-in-class operational excellence

Innovating Customer Service Experience

Servion enables brands to deliver on their promised customer service experience with best-in-class operational excellence. We help assemble solutions for memorable digital experiences using the best available technologies and maximizing your existing investments.

Innovating Customer Service Experience

Success Stories

  • Leading chemical company embraces cloud contact center solution to mitigate the pandemic crisis

  • NYC's largest healthcare provider mitigates COVID-19 crisis with Remote Agent Connectivity

  • North America’s leading telecom service provider reduces operational cost by enhancing IVR & Chat

Here is what our clients are saying about us

  • "Servion’s expertise in delivering HIPAA compliant cloud-based solutions on AWS has enabled MHT to offer objective mental health testing that can scale to hundreds of thousands of patients per month. They have equipped us to handle 3x more users and provide a better experience for our users during this stressful pandemic. Servion has been a committed and flexible partner with great customer service and technology solutions."

    - Ernie Wallerstein | Chief Executive Officer
  • "We approached Servion for a solution that can handle a large portion of the standard and routine calls we expect, allowing seamless resolution by our agents. They were able to customize the solution to all our needs."

    - Noel Charles | Contact Center Manager
  • "We have had a long and prosperous relationship with Servion. They have been instrumental in building some of the component, especially dedicated applications used for managing the call center."

    - Barry Grant | Chief Technology Officer
  • "These are the folks that will provide not just the depth and the knowledge that you need, but also the push back to the right solution to the table the first time around. It's a true value-add relationship."

    - Neil Clover | Chief Information Officer

Give your customers the experience they desire

Talk to our Contact Center CX Specialists now