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Home / Resources Hub / Events / WEBINAR: Turning Support Data into Strategy: 4 Trends Shaping the Future of Customer Experience [OCT 14, 2025]

WEBINAR: Turning Support Data into Strategy: 4 Trends Shaping the Future of Customer Experience [OCT 14, 2025]

WEBINAR: Turning Support Data into Strategy: 4 Trends Shaping the Future of Customer Experience [OCT 14, 2025]

🗓️ October 14, 2025

⏳ Time: 11:00 – 11:45 AM EST

🖥️ Online (Zoom)

Explore the findings from a full year of support interactions and discover four emerging trends shaping the future of customer experience. Learn how to turn these powerful insights into data-driven strategies that reduce friction, build loyalty, and accelerate digital transformation.

What You’ll Learn:

  • The most influential trends emerging from 12 months of support ticket analysis
  • Signals of shifting customer expectations and operational demands
  • Strategic actions to reduce friction, strengthen satisfaction, and boost loyalty
  • How leading organizations are already adapting to these changes

Who Should Attend:

  • CX and Digital Transformation Leaders
  • Support & Contact Center Executives
  • Strategy & Operations Teams
  • Customer Success & Service Innovation Professionals
Register Now

Speakers

Mike Profile

Mike Pietig

Vice President – Client Success,
Servion Global Solutions

Santhi Vinnakota

Senior Director – Managed Services,
Servion Global Solutions

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