WEBINAR: Turning Support Data into Strategy: 4 Trends Shaping the Future of Customer Experience [NOV 11, 2025]
๐๏ธ November 11, 2025
โณ Time: 11:00 โ 11:45 AM EST
๐ฅ๏ธ Online (Zoom)
Explore the findings from a full year of support interactions and discover four emerging trends shaping the future of customer experience. Learn how to turn these powerful insights into data-driven strategies that reduce friction, build loyalty, and accelerate digital transformation.
What Youโll Learn:
- The most influential trends emerging from 12 months of support ticket analysis
- Signals of shifting customer expectations and operational demands
- Strategic actions to reduce friction, strengthen satisfaction, and boost loyalty
- How leading organizations are already adapting to these changes
Who Should Attend:
- CX and Digital Transformation Leaders
- Support & Contact Center Executives
- Strategy & Operations Teams
- Customer Success & Service Innovation Professionals
Speakers

Mike Pietig
Vice President โ Client Success,
Servion Global Solutions

Santhi Vinnakota
Senior Director โ Managed Services,
Servion Global Solutions