Servion Appoints Mike Kulik as Vice President of North America Sales
Veteran contact center and customer experience leader to drive revenue growth
PRINCETON, N.J., February 4, 2026 — Servion Global Solutions today announced that Mike Kulik has joined the company as Vice President of North America Sales. In this role, Kulik will lead Servion’s North America sales organization, with a focus on accelerating revenue growth and expanding customer and partner momentum across the region.
Mike brings 34+ years of experience in the contact center and customer experience (CX) technology space, with a track record of scaling high-performing sales teams, opening new markets, and delivering partner-led growth in complex enterprise environments. He has held senior sales and revenue leadership roles at Avaya, Edify, and Bucher + Suter, and also brings a strong technical foundation from his early career as a developer.
In addition, Mike held product leadership roles at Cisco Systems, where he helped bring the first IP contact center to market—experience that informs his approach to aligning technology innovation with customer needs and commercial execution.
“Mike is a proven sales leader with deep domain expertise in the contact center and CX space,” said Bryce Gibson, CEO, Servion Global Solutions. “He brings disciplined forecasting, strong accountability, and a repeatable approach to building growth engines with both customers and partners. We’re excited to have him leading our North America sales organization as we accelerate revenue growth.”
Servion also announced an updated role for Tony Janusky, recognizing his leadership and contributions to the organization. Janusky will transition into a role focused on strategic enterprise sales and partner management for Servion North America, two areas central to Servion’s continued momentum and long-term growth.
About Servion
Servion is a US-headquartered global systems integrator with over three decades of expertise in customer experience (CX) transformation. With over 1,000 employees and 600 enterprise deployments worldwide, we support brands like Costco, Rogers, Roche, Farmers, and Citibank in delivering exceptional service solutions. Our JourneyWorCX™ framework amplifies human connection through intelligent technology, creating customer journeys that drive growth. Servion makes journeys that work. For more information, visit www.servion.com.
Media Contact
Bruce Eidsvik, Servion Global Solutions, 1 (403) 609-5328, [email protected], www.servion.com
