GITEX Global 2025 [Oct 13-17, 2025]

🗓️ October 13-17, 2025

📌Dubai World Trade Centre

Genesys and Servion Global Solutions, a Genesys Gold Partner, are teaming up at GITEX Global 2025 — one of the world’s largest and most influential technology events. Join us at Booth D10, Hall 20, Dubai World Trade Centre, from October 13–17, 2025, to experience how our partnership is transforming customer experience (CX) with cloud, AI, and end-to-end managed services.

The 45th edition of GITEX brings together innovators, enterprises, governments, and startups from more than 170 countries. Spanning 40+ exhibition halls across Dubai World Trade Centre and Dubai Harbour, the event explores transformative themes including AI, cloud, cybersecurity, fintech, and sustainability — all designed to accelerate the digital economy and showcase the future of technology.

As a Genesys Gold Partner, Servion leverages the full Genesys ecosystem — including Genesys Cloud CX, Genesys Multicloud CX, and Genesys DX — to enable organizations of all sizes to deliver personalized, empathetic, and AI-powered experiences across channels.

Servion empowers enterprises with:

• CX Advisory Services — Journey audits, KPI mapping, and CX transformation roadmaps
• Cloud Migration & CCaaS — Seamless migration from legacy to Genesys Cloud CX
• AI & Automation — Conversational AI, bots, and predictive analytics for engagement at scale
• Workforce Optimization — Tools to drive agent productivity, collaboration, and satisfaction
• Implementation & Integration — Rapid deployment with deep integration into CRMs, portals, and enterprise systems
• Managed Services — 24×7 proactive support, troubleshooting, and continuous optimization

With over 25 years of CX domain expertise, Servion’s proven methodologies and managed services keep enterprise contact centers future-ready and running at peak performance.

What to Expect at Our Booth (D10, Hall 20)

• Live demos of Genesys Cloud CX enhanced with Servion’s CX accelerators (JourneyWorCX, VoiceIQ, Engage360, OnBoard+, Discovery+ LaunchPad)
• CX advisory sessions with experts on AI orchestration, cloud migration, and KPI-driven transformation
• Showcases across industries including Banking, Insurance, and Utilities
• Networking opportunities with CX leaders and solution architects

Join us at GITEX 2025 — Reimagine what’s possible in CX with Genesys and Servion.