Agentic AI & the Future of CX: Turning Conversations into Lasting Relationships

2:00 – 2:45 PM EST on OCTOBER 28, 2025

Customer expectations are changing faster than ever. Learn how Agentic AI delivers proactive, personalized support – handling routine tasks, anticipating needs, and truly connecting at every touchpoint.

What You’ll Learn:

> Where Agentic AI delivers relationship value (not just call deflection)

> How to design journeys that remember context and close the loop

> A simple blueprint: Parloa platform + JourneyWorCX expertise

> The few metrics that actually predict durable growth

Who Should Attend:

> CX and Digital Transformation Leaders

> Support & Contact Center Executives

> Strategy & Operations Teams

> Customer Success & Service Innovation Professionals

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Speakers:

  • Dan Nieves

    VP – Technology Partnerships, Parloa
  • Bruce Eidsvik profile photo

    Bruce Eidsvik

    Chief Growth Officer, Servion