Servion, has been a Verint partner for over 6 years and takes a consulting approach to optimizing customer interactions for its clients, drawing from a proven combination of deep business acumen and broad contact center technology knowledge.
Servion is focused in designing and deploying solutions that help improve customer interactions and enhance the customer experience. Core to achieving this is the ability to provide experience within specific context of the interactions, making responses intelligent and relevant.
Verint’s workforce optimization and voice of the customer offerings, combined with Servion’s proven consulting-led approach in providing Customer Experience & CX solutions is helping bring Verint’s Actionable Intelligence® strategy to even more customers. With an experience of having worked with over 150 contact centers across the globe and having implemented over 15,000 licenses, Servion offers a wide array of Workforce Optimization and Voice of the Customer Analytics services.
Leading home insurance company implements the Verint Cloud Solutions (VCS) for the highest customer satisfaction
A leading Florida-based BPO redefines Workforce Management with Verint
World’s largest IT service firm achieves optimum performance with Servion’s globally distributed WFM solutions