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Servion specializes in Contact Center and CX solutions that help organizations deliver high-caliber customer experiences.

Servion, has been a Verint partner for over 6 years and takes a consulting approach to optimizing customer interactions for its clients, drawing from a proven combination of deep business acumen and broad contact center technology knowledge.

Servion is focused in designing and deploying solutions that help improve customer interactions and enhance the customer experience. Core to achieving this is the ability to provide experience within specific context of the interactions, making responses intelligent and relevant.

Verint’s workforce optimization and voice of the customer offerings, combined with Servion’s proven consulting-led approach in providing Customer Experience & CX solutions is helping bring Verint’s Actionable Intelligence® strategy to even more customers. With an experience of having worked with over 150 contact centers across the globe and having implemented over 15,000 licenses, Servion offers a wide array of Workforce Optimization and Voice of the Customer Analytics services.

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Servion is an approved Verint Gold Partner that is certified to resell, design, implement, train and support the Verint Workforce Optimization Suite (on-premise and Verint Cloud).

  • Verint Certified WFO and WFM Implementation and Support (Global)
  • Verint Cloud Partner (VCS) (Global)
  • Verint Master Reseller

Click here to view Servion’s listing on the Verint partner portal.

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Trusted tips for CX Leaders

  • Leading home insurance company implements the Verint Cloud Solutions (VCS) for the highest customer satisfaction Success stories

    Leading home insurance company implements the Verint Cloud Solutions (VCS) for the highest customer satisfaction

  • A leading Florida-based BPO redefines Workforce Management with Verint Success stories

    A leading Florida-based BPO redefines Workforce Management with Verint

  • World’s largest IT service firm achieves optimum performance with Servion’s globally distributed WFM solutions Success stories

    World’s largest IT service firm achieves optimum performance with Servion’s globally distributed WFM solutions

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