Privacy Policy

Servion Global Solutions (“Servion,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, disclose, and safeguard your personal data when you visit Servion.com (“Site”) or otherwise interact with us.

By using this Site, you acknowledge that you have read and understood this Privacy Policy.

1. Information We Collect

Personal Information You Provide: Name, email address, phone number, company name, job title, and other contact details when you fill out forms, request information, or register for events/webinars. Information you submit in relation to job applications or career opportunities. Any communication you send to us (e.g., via email, chat, or online forms).

Automatically Collected Information: IP address, browser type/version, device details, operating system. Date/time of access, referring websites, and pages viewed. Log files and analytics data collected via cookies, tags, and similar technologies.

Cookies & Tracking Technologies: Essential Cookies (website functionality), Analytics Cookies (usage patterns), Marketing Cookies (remarketing and personalized content).

2. Purpose of Collecting Information

Provide Services: Respond to inquiries, process requests, deliver resources (e.g., whitepapers, case studies).

Improve Experience: Analyze website usage, improve design, content, and features.

Marketing & Communication: Send newsletters, promotional emails, and event invitations (with your consent).

Recruitment: Evaluate job applications and manage recruitment processes.

Security & Compliance: Detect fraud, protect against misuse, and comply with applicable laws.

3. Consent

You are providing Your consent by providing Your details on the Website (“Consent”) with respect to the purpose of usage of such Personal Data or Information.

If You give Your Consent, it is construed that You have done so freely and voluntarily and that You agree to this Policy. You always have the right to refuse or withdraw Your Consent for the Personal Data or Information sought to be collected or withdraw Your Consent given earlier to us. We will always respect such a refusal or withdrawal, but it might mean that We are unable to perform all the Services, arrangements, or contracts with You and will have the option to discontinue the same. We will inform You of these inabilities if they occur. However, We reserve the right to retain such Personal Data or Information as may be necessary for providing our pending Services to You and in accordance with this Policy and/or if legally required, under the applicable Indian laws.

You are aware of the:

(a) fact that the Personal Data or Information is being collected.

(b) contents and/or type of Personal Data or Information which is being collected.

(d) intended recipients of the Personal Data or Information; and

(e) name and address of the agency that is collecting the Personal Data or Information and retaining the same. We will make best efforts to do so but do not warrant that any of the Websites or any affiliate Website(s) or network system linked to our Website is free of any operational errors nor do We warrant that our Website will be free of any virus, computer contaminant, worm, or other harmful components. Our Website contains links to other Websites which are not owned or operated by Servion. Servion is not responsible and makes no guarantee for the privacy practices or the content of such Websites. Neither Servion nor any of its affiliates are responsible for the availability of such Third Person’s Websites or their contents. Servion will not be liable for Your Personal Data or Information transmitted over networks accessed by You on these Websites or otherwise connected with Your use of the services. You understand, acknowledge, and agree that neither Servion nor any of its affiliates are responsible or liable, directly, or indirectly, for any damage or loss of any sort caused in connection with Your use of or reliance on any content of any such Website or services available through any such Website.

You acknowledge that the Services, content, Website and/ or any software are provided on an “as is” and “as available” basis, without warranties of any kind, either express or implied, including, without limitation, implied warranties of merchantability, fitness for a particular purpose. In any case, Servion has taken adequate safeguards, and in case of any breach Servion may take action to remedy such breach. In addition to taking all the reasonable precautions as required under law, Servion expressly disclaims any and all warranties, express or implied, including, without limitation:

(i) the Services and/ or software will be free of all viruses and hacking;

(ii) the software will work on all mobile phones, will be compatible with all mobile phone networks and/or will be available in all geographical areas; and

(iii) Any service will be uninterrupted, timely, secure or error-free for any reasons whatsoever including but not limited to overload/breakdown of receiving network, servers or applications; system failures out of the Servion’s control or due to heavy traffic on network.

4. Legal Basis for Processing (GDPR Compliance)

Consent: When you opt in to receive marketing materials.

Legitimate Interests: To improve services, ensure security, and grow business.

Contractual Necessity: When information is required to provide requested services

Legal Obligations: Compliance with applicable laws and regulations.

5. Sharing of Information

Affiliates & Subsidiaries: Within the Servion group for business operations.

Service Providers: Third-party vendors offering hosting, analytics, marketing, recruitment, or IT support under strict confidentiality agreements.

Business Transactions: In case of a merger, acquisition, or restructuring.

Legal Requirements: To comply with applicable laws, legal processes, or government requests.

Protection of Rights: When necessary to protect Servion’s rights, property, or user safety.

6. Data Transfers

As a global company, we may transfer your personal data to countries outside your place of residence (including the U.S., EU, and India). We ensure appropriate safeguards (such as Standard Contractual Clauses or equivalent legal mechanisms) to protect your information.

7. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes described below:

Job applicant data may be retained for future opportunities (subject to your consent).
Marketing data is retained until you unsubscribe or withdraw consent.
Certain information may be retained longer if required by law or to resolve disputes.

8. Your Privacy Rights

Depending on your jurisdiction, you may have rights to:

Access, correct, or delete your personal information
Restrict or object to certain data processing activities
Opt out of marketing communications
Withdraw consent where applicable To exercise these rights, please contact us at [dpo@servion.com].

9. Security Measures

We implement administrative, technical, and physical security measures to protect personal information, including:

Data encryption in transit and at rest.
Role-based access control to sensitive data.
Regular monitoring, audits, and vulnerability management.
Incident response mechanisms.

While we strive to protect your data, no system is 100% secure.

10. Cookies & Opt-Out Options

You may manage cookie preferences via browser settings.

To opt out of analytics tracking, you can use Google Analytics Opt-out Browser Add-on.

To stop receiving marketing emails, click the unsubscribe link included in emails.

11. Children’s Privacy

Our Site is not directed to individuals under the age of 16. We do not knowingly collect personal data from children. If we learn that we have collected such data, we will delete it promptly.

12. California Consumer Privacy Act

California residents who provide personal information in obtaining products or services for personal, family, or household use are entitled to request and obtain from us once a calendar year information about the customer information we shared with third parties for their own direct marketing purposes, including the categories of information and the names and addresses of those businesses with which we have shared such information. As discussed elsewhere in this Privacy Policy, we do not currently share the personal information of California residents with third parties for their own direct marketing purposes. However, if you have further questions about our privacy practices and compliance with California law, please contact us.

13. California Online Privacy Protection Act

CalOPPA is the first state law in the nation to require commercial Websites and online services to post a privacy policy. The law’s reach stretches well beyond California to require any person or company in the United States (and conceivably the world) that operates Websites collecting Personally Identifiable Information from California consumers to post a conspicuous privacy policy on its Website stating exactly the information being collected and those individuals or companies with whom it is being shared. – See more at: http://consumercal.org/california-online-privacy-protection-act-caloppa/#sthash.0FdRbT51.dpuf

14. According to CalOPPA, we agree to the following:

Users can visit our Website anonymously. Once this privacy policy is created, we will add a link to it on our home page or as a minimum, on the first significant page after entering our Website. Our Privacy Policy link includes the word ‘Privacy’ and can easily be found on the page specified above.

You will be notified of any Privacy Policy changes:

On our Privacy Policy Page

Can change your personal information:

By emailing us
By calling us
By logging in to your account
By chatting with us or by sending us a support ticket

15. CAN SPAM Act

The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations.

We collect your email address to:

Information, respond to inquiries, and/or other requests or question
Market to our mailing list or continue to send emails to our clients after the original transaction has occurred.

To be in accordance with CANSPAM, we agree to the following:

Not use false or misleading subjects or email addresses
Identify the message as an advertisement in some reasonable way.
Include the physical address of our business or Website headquarters.
Monitor third-party email marketing services for compliance if one is used.
Honor opt-out/unsubscribe requests quickly.
Allow users to unsubscribe by using the link at the bottom of each email.

If at any time you would like to unsubscribe from receiving future emails, you can email us at marketing@servion.com and we will promptly remove you from ALL correspondence.

16. Third-Party Links

Our Site may link to third-party websites. Servion is not responsible for the privacy practices of those sites. We encourage you to review their policies.

17. Updates to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated “Last Updated” date. Significant changes may be notified via email or a Site banner.

Last Updated: September 2025

18. Contact Us

If there are any questions regarding this privacy policy, you may contact us using the information below.

Servion Global Solutions Private Ltd.,
No: 4/600 and 4/197,
Phase Il, Dr. Vikram Sarabhai Instronics Estate,
Kottivakkam, Thiruvanmiyur, Chennai,
Tamil Nadu, India.
Postal Code – 600041

marketing@servion.com