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National health insurer redefines claims journeys with Parloa’s Voice AI Automation

National health insurer redefines claims journeys with Parloa’s Voice AI Automation

Download this success story to learn how a nationally recognized health insurer modernized its phone channel with Parloa’s conversational AI and Servion’s deployment expertise. Learn how they automated 71.4% of repetitive tasks, reduced agent load, and created intuitive, natural voice experiences for claimants—all without compromising the human touch.

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