40%+ Containment Rates
Resolve routine calls automatically so agents focus on higher-value work.
Why You Should Choose
Verint IVA with Servion
When you combine Servion’s deep CX expertise with Verint’s AI Voice Assistant, you get:
20% Fewer Agent Transfers
With intent and context awareness, IVA resolves or routes calls to the right agent.
Zero Business Disruption
Easily augment your existing IVR flows — no expensive infrastructure needed.
Continuous Optimization
Ongoing monitoring and tuning ensure better performance and ROI.
See Verint IVA in Action – Free Live Demo
☑️ Personalized walkthrough tailored to your goals
☑️ Real-world success stories with tangible results
☑️ Practical insights guided by CX experts
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