Accelerate CX Wins with JourneyWorkCX: Discovery + LaunchPad
This discovery session introduces you to JourneyWorkCX—a rapid-start solution that identifies broken customer journeys and launches AI-powered voice experiences in weeks. Learn how to reduce abandonment, deploy multilingual voice agents, and drive measurable CX outcomes—fast.
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- Higher revenue growth driven by satisfied customers
- Increased retention by addressing pain points
- Improved customer insights for personalized marketing
- Reduced churn rates by meeting customer needs at every stage
Fast-track CX wins with our JourneyWorkCX: Discovery + LaunchPad
Discovery+ Launchpad gives you a clear, structured view of how your customer journeys actually perform — across digital, assisted channels, and feedback. Beyond the Contact Center, including Website, eComm, Mobile, Sales Kiosk. What you get with Discovery + LaunchPad:
- One key customer journey analysis and journey management with full reporting and analytics around performance and recommendations for future improvements
- One fully deployed Agentic AI agent with full reporting and analytics around performance and recommendations for future expansion
- A clear outcome and proof point with supporting evidence on how journey analytics and voice AI agents can deliver an ROI to the business along with a set of recommendations around next steps
96%
Increase in Digital Conversion
61%
Reduction in customers going idle
45%
Uplift in policy activation
170%
Increase in digital onboarding and rewards onboarding

Transform your customer experience today and start seeing results at every stage of the journey.
