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Leading private lender builds a reliable, in-house contact center for better CX

Leading private lender builds a reliable, in-house contact center for better CX

Download this case study to learn how an upcoming banking and financial services company that offers world-class banking products and services to India’s urban, semi-urban, and rural customers has built a reliable, in-house contact center for shifting from outsourced to in-house for better control, visibility, and efficiency.

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