Voice Journey Audit
Map and benchmark your current IVR and contact flows. Identify friction points and optimization opportunities across the voice channel.
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From Static IVRs to Smart Conversation in 60 days
Diagnose voice journey breakdowns and deploy AI-powered voice agents that enhance CX, reduce handling time, and route smarter – all while staying audit-ready.
What You Get with VoiceIQ
VoiceIQ is designed to augment – not replace – your contact center agents. By offloading repetitive tasks from your agents to intelligent, scalable AI voice agents, it frees up your human agents to focus on high-value conversations while accelerating ROI across every call.
Multi-Channel Agent Design
Design and simulate omni-channel AI agents – from voice to chat – using a human-centric framework powered by GenAI.
AI Agent Deployment, Analytics & Tuning
Launch AI agents in weeks, not months. Track, learn, and improve with built-in analytics and tuning support.
Security, Compliance & Audit Logging
Engineered for BFSI, healthcare, and telecom – VoiceIQ ensures data privacy, consent
AI Agent VoiceOps & Tuning
AI Agent VoiceOps & Tuning
Continuously tunes performance using real-time analytics, user feedback, and conversation insights.
“Thanks to Parloa and Servion, our customers have the permanent possibility.”
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Start With a Voice Journey Audit
Let’s fix the broken IVRs and replace them with multilingual, LLM-ready AI agents.
Our expert s are ready.
