Â
Genesys Cloud CX is designed to take full advantage of modern cloud strategies and technologies. A microservices-based architecture, API-first development, open data, and AI give you rapid innovation, agility, and resilience.
The platform’s composable design optimizes your customer experience tech stack so you can focus on configuring precisely what your business needs with limited disruption.
Genesys Cloud CX is transforming the contact center industry by delivering innovation to companies of all sizes, everywhere. There’s a reason it’s a leading platform for seamlessly integrating voice and digital channels — empowering agents, delighting customers, and creating better business outcomes overall.


Servion + Genesys Partnership
Servion is an end-to-end service provider that provides consulting services, implementation, migration, integration, and managed services across Genesys contact center solutions covering contact center software, omnichannel CX, routing, chatbots, voice bots, application integration, workforce engagement, reporting, and analytics.