An international nonprofit organization in Canada transforms its contact center with Webex CC

Download this success story to discover how an international nonprofit organization in Canada, providing essential services to address critical social issues and local community needs — from healthcare, food, and shelter to mental health, addiction support, legal and financial assistance, and seniors’ support — transformed its contact center with Webex CC. By consolidating multiple telephony systems into a single, user-friendly platform, they efficiently managed voice, web chat, email, and SMS channels.

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