About Us

The only global, end-to-end consulting-led specialist in customer experience systems integration and managed services.

For more than 25 years, Servion has been trusted by customer-centric brands for architecting, implementing, and managing Contact Centers and Customer Experience (CX) solutions. Servion delivers complete solutions for businesses to innovate in providing digital experiences using the best available technologies while maximizing their existing investments.

Our 1,000 CX professionals apply their passion and deep domain expertise to the entire build-run-optimize solution lifecycle. Servion has helped 600 enterprises across the globe deliver great experiences to their customers, partners, and employees.

Our Vision

Servion’s vision to be leaders in the Customer Experience Management (CEM) space enabling enterprises to convert their customer touch points into long-lasting journeys and optimize the infrastructure costs of their customer interaction channels.

Our Values

Servion respects individuals and encourages freedom of thought and practical innovation. Teams are disciplined in the way they deliver excellence; also continuously encouraged to add value beyond the scope of work. Servion is a responsive and customer-centric organization with high levels of ownership. Servion offers an energized work environment focuses on continuous improvement and emphasis on collaboration and teamwork.

Corporate Governance

Servion’s corporate governance is a responsibility that is shared by our Board of Directors, Management, and every employee. Servion is committed to practicing the highest level of corporate governance across all our businesses. Servion’s Board of Directors have adopted the high standards of corporate governance and steers it towards a sustainable future by adopting sound, ethical, and legal and financial management policies.

Investors

Servion banks on the knowledgeable and experienced investors who provide valuable financial and strategic support as we change the way customer experience is delivered.

  • Solmark, an equity fund run by entrepreneurs for entrepreneurs to help them grow and scale.

  • The Everstone Group a private equity and real estate investment firm managing US$4 billion assets.

Give your customers the experience they desire

Talk to our Contact Center CX Specialists now