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A large government enterprise delivers superior inbound and outbound citizen experiences
Download this case study to learn how a large state-owned, leading IT consulting and solutions provider, offering IT consultancy, e-Governance project conceptualization, and implementation, IT capacity building for the state government, delivered superior inbound and outbound citizen experiences through a web portal for inbound and outbound calls, SMS, USSD, emails & queries.
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Leading US stock exchange switches to the Cloud with Cisco Webex Contact Center
Download this success story to learn how a leading US stock exchange moved its entire Contact Center functionality to the Cloud with Cisco Webex Contact Center and built a hybrid platform to empower employees and improve customer experience. Please complete this form to download the success story: Thank you for your interest in Servion. CLICK…
Europe’s leading health research organization ensures compliance through a secure, scalable recording
Download this success story to learn how Europe’s leading health research organization ensured better agent productivity, accessibility, compliance, and customer engagement through a secure, scalable recording. Please complete this form to download the success story: Thank you for your interest in Servion. CLICK HERE TO DOWNLOAD
Global financial services company transitions from Avaya contact center to Unified Contact Center Enterprise
Download this success story to learn how one of the largest banking institutions in the United States, which caters to corporations, institutional investors, and ultra-high-net-worth individuals, transitioned from Avaya contact center to Unified Contact Center Enterprise and improved operational efficiency and CX. Please complete this form to download the Success Story: Thank you for your…