Webex Connect is an easy-to-use and fully programmable enterprise communications platform (CPaaS) that accelerates innovative workflows development while also reducing cost and complexity. Webex Connect is a cloud communications platform that integrates communication channels and existing back-end business systems together to enable the orchestration and automation of all customer and employee interactions.
With Webex Connect, manage appointments, password resets, delivery updates, payment confirmations, call deflection to messaging, and more.