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An international nonprofit organization in Canada transforms its contact center with Webex CC
Download this success story to discover how an international nonprofit organization in Canada, providing essential services to address critical social issues and local community needs — from healthcare, food, and shelter to mental health, addiction support, legal and financial assistance, and seniors’ support — transformed its contact center with Webex CC. By consolidating multiple telephony systems into a single, user-friendly platform, they efficiently managed voice, web chat, email, and SMS channels.
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Leading US stock exchange switches to the Cloud with Cisco Webex Contact Center
Download this success story to learn how a leading US stock exchange moved its entire Contact Center functionality to the Cloud with Cisco Webex Contact Center and built a hybrid platform to empower employees and improve customer experience. Please complete this form to download the success story: Thank you for your interest in Servion. CLICK…
Europe’s leading health research organization ensures compliance through a secure, scalable recording
Download this success story to learn how Europe’s leading health research organization ensured better agent productivity, accessibility, compliance, and customer engagement through a secure, scalable recording. Please complete this form to download the success story: Thank you for your interest in Servion. CLICK HERE TO DOWNLOAD
Global financial services company transitions from Avaya contact center to Unified Contact Center Enterprise
Download this success story to learn how one of the largest banking institutions in the United States, which caters to corporations, institutional investors, and ultra-high-net-worth individuals, transitioned from Avaya contact center to Unified Contact Center Enterprise and improved operational efficiency and CX. Please complete this form to download the Success Story: Thank you for your…