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Leading US financial services institution improves CX and regulatory compliance adherence by migrating to Genesys Cloud

Leading US financial services institution improves CX and regulatory compliance adherence by migrating to Genesys Cloud

Download this case study to learn how a leading US financial services institution specializing in payment card services has implemented a seamless infrastructure upgrade from legacy (traditional telephony) to the Cloud that fulfills diverse regulatory and compliance requirements and enables various digital engagement channels and customization of WFM.

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