by Archana Sangili

1, February 2018

Millennials travel customer experience

According to a recent survey, 47% of young people aged 18-34 would rather spend their money on traveling than buying a house. For Millennials, they want their travel experience to be perfect. They want the travel companies to understand that their hard-earned vacation cannot go wrong. Here is how travel companies can do to create a memorable travel experience for Millennials.

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by Archana Sangili

1, December 2017

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Welcome to the 54th edition of the CX Roundup. We eagerly bring to you the best of customer experience trends, news, and insights from around the world.

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by Archana Sangili

27, October 2017

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Welcome to the 49th edition of the CX Roundup. We eagerly bring to you the best of customer experience trends, news, and insights from around the world.

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by Archana Sangili

1, September 2017

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Welcome to the CX Roundup.

In this blog post, we bring to you the best of customer experience news, trends, and insights around the world.

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by Sheela Narashiman

30, August 2017

Web_Banner_the 4 Waves

There is a general adage that barring confidential information – everything else is available on Google. Well, that seems to be true the minute one starts searching for some information. Just type ‘Evolution of the call center’ and Lo! the best suited options are displayed on the screen. Most of these articles have looked at […]

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