by Roshini Cherian

18, May 2017

Are You High On Enterprise Data And Is It Affecting Your Customers - Banner

There’s data all around you. Everything you see, be it a person, an automobile, or even an electronic device, has valuable data that needs to be collected. As you collect and store piles of it, you start to realise that you don’t know what to do with it.

Logo 0

by Archana Sangili

21, April 2017

CX_ED-24-Blog

  Hi there, We feature the best of customer experience stories, trends, and alerts that got the spotlight in the previous week. We have extensively focused on AI and Cloud on many of our editions. This week too, we are obliged to highlight the impact AI and Cloud Computing is having on different industries and […]

Logo 0

by Renil Mohan

8, November 2016

digital_cx

It was a bustling Friday evening in Mumbai with traffic buzzing everywhere. People were moving about with their busy lifestyles. After, in India, this was the city that reportedly had a sleeping problem. But it didn’t seem like a problem to me. In fact, it had just the kind of energy we were expecting for the joint event hosted by Servion and Cisco.

Logo 0

by Servion

4, November 2016

edition6-1

This week is a glimpse of how the future of customer experience is going to be. From social media to chat bots, here is the interesting line up on the round up here. Keep calm and read on.

Logo 0

by Servion

28, October 2016

cx-weekly-roundup_edition-5

This new featurette will lend a new perspective on what’s going around the world in CX. Tips, trends, events and interviews will be among those featured. And every week will have different flavors. Come back for stories that you wouldn’t want to miss!

Logo 0

by Servion

21, October 2016

cx-weekly-roundup_edition-4

This week’s banter has been loaded with customer experiences stories from around the world and we are happy to have curated an interesting bunch here. From robots to football, we promise it is a good read worth your time.

Logo 0

by Servion

14, October 2016

cx-weekly-roundup_edition-3

This new featurette will lend a new perspective on what’s going around the world in CX. Tips, trends, events and interviews will be among those featured. And every week will have different flavors. Come back for stories that you wouldn’t want to miss!

Logo 0

by Servion

7, October 2016

weekly-roundup3

This new featurette will lend a new perspective on what’s going around the world in CX. Tips, trends, events and interviews will be among those featured. And every week will have different flavors. Come back for stories that you wouldn’t want to miss!

Logo 0

by Servion

30, September 2016

weekly-roundup

This new featurette will lend a new perspective on what’s going around the world in CX. Tips, trends, events and interviews will be among those featured. And every week will have different flavors. Come back for stories that you wouldn’t want to miss!

Logo 0

by Roshini Cherian

21, September 2016

shutterstock_447314683-1

Cloud computing (commonly referred as cloud) has been a buzzword doing the rounds over the last couple of years. It has transformed the way customer data is managed. It has given organizations the opportunities to pave the way and push customer experience to new fronts.

Logo 0