A leading UAE commercial bank elevates its customer experience to new heights

Download this case study to learn how a prominent full-service commercial bank in the United Arab Emirates, with a diverse portfolio of retail and corporate banking, wealth management, private banking, and more, elevated its customer experience to new heights by implementing a state-of-the-art cloud contact center with omni-channel capabilities using Genesys Cloud CX and managed services to stay at the forefront of the financial industry.


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