Webinar:
Most contact centers in APAC today are running on legacy infrastructure and software that cannot keep up with customers’ digital needs. But the APAC Contact Center as a Service (CCaaS) market is maturing rapidly, and organizations are exploring migration to the cloud to improve their employee and customer experience
Servion, a Genesys Gold Partner, is hosting a series of webinars focusing on helping organizations that are considering migrating their contact centers to the cloud. Join our webinar to understand how you can leverage customer service data across channels by extracting valuable insights and providing personalized customer experiences at scale.
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