Crafting CX Solutions

Lunch & Learn Webinar:

Best Practices for Migrating your Contact Center to the Cloud

Transitioning your on-premises call center to the cloud creates enormous opportunities for growth and innovation. Some businesses have near and long-term plans to move to the cloud. This webinar discusses nuances involved in migrating contact centers to the cloud.

Key takeaways:

  • Challenges and Benefits of Transitioning the Contact Center to the Cloud
  • Ideal approach to transition contact centers to the cloud
  • Bridging the gaps with relevant tools and technologies

Speakers:

zack
ZACK TAYLORGlobal Director for Contact Center, Cisco
laurent
LAURENT PHILONENKOCEO, Servion

* Lunch will be delivered to US & Canada based attendees alone during the webinar.