Scaling Your Contact Center with AI

AI has emerged as a game-changer, transforming traditional contact centers into highly efficient, customer-centric hubs. This webinar will equip you with strategic insights and actionable steps to leverage AI in your contact center, streamlining operations, improving service quality, and ultimately boosting customer satisfaction. Prepare to revolutionize customer service and your contact center operations with AI.

When: 7th February, 2024
Time: 1:00 – 2:00 PM EST

Key takeaways:

  • • Explore AI strategies to handle high call volumes, improve efficiency, and deliver consistent service as your contact center grows
  • • Assess AI Maturity to develop a digital transformation roadmap
  • • Leverage new-age AI Solutions: GenAI/LLMs, NLP, Speech Analytics
  • • Measure AI Return on investment (ROI) in your contact center and its impact on key performance metrics


Kane Simms
Kane SimmsFounder & AI ConsultantVUX World

Kane Simms
Frank TersigniChief Sales OfficerServion Global Solutions

Brian Hardyman
Brian HardymanVP – Business Consulting Servion Global Solutions

Register for the Webinar!