4:00 -5:30 PM EDT on 11th August 2022
Cisco’s Customer Journey Data Service tracks customer engagement across any communication channel/platform and at every touchpoint in the journey. The product helps to do end to end orchestration and optimization of customer journeys by integrating into Cisco’s Customer Experience Product Portfolio (Webex Contact Center, Webex Connect, Experience Management), empowering enterprises to make their customer engagement more personalized, contextualized, timely and impactful across all channels in real time.
We will also have a virtual cocktail-making session conducted by an award-winning mixologist – Pamela Wiznitzer. Since 2006, Pamela has been working throughout NYC at many notable venues and currently oversees the beverage programs for the iconic Big Apple Circus and The Lookup. She was named as one of Food & Wine Magazine’s top 10 Rising Star Mixologists and one of Wine Enthusiast Magazine’s “40 Under 40”.