Technologies such as cloud, AI, and big data are now commonplace in contact centers’ customer-agent interactions, but what about the network infrastructure underneath? Traditional wide area networks (WANs) like MPLS were never designed for today’s cloud- and digital-first imperatives.
Powered by Cisco, Servion’s SD-WAN is a robust, centralized cloud management offering that can meet every complex need of modern wide area networks. A technology partner of Cisco SD-WAN, Servion offers next-gen connectivity with a strong network that can support heavy data consumption and bandwidth-intensive applications like video, Artificial Intelligence (AI), and more. The result: a seamless, always-on, and secure environment for business-critical applications in a cloud- and digital-first contact center environment.