Streamlining operations and extracting maximum value from technology, while balancing costs and mitigating risks, isn’t easy. That’s why enterprises need technology specialists who have the adeptness to offer contact center solutions that range from simple integrations to optimizing complex self-service applications. Servion combines its unparalleled understanding of the contact center operations and CX technologies with the power of Cloud, DevOps, and Analytics to guarantee efficient use of technology
With the virtue of being in this industry for over two decades, Servion meticulously selected strategic alliances that include the world leading technology brands along with a host of niche technology solutions and infrastructure providers. By staying on top of its clients’ technology priorities, Servion ensures they deliver a consistent and rewarding experience to their customers
Acting as an extended arm of the client’s IT teams, Servion manages the entire lifecycle; right from capacity analysis, workforce management, development, testing and engineering to day-2 support. With an experience of over 7500 man years in the Contact Center space, Servion skilled technology pool comes with an unmatched industry experience, certifications, and technical know-how
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