Introducing Servion’s Discovery + LaunchPad Offer

Join us at NICE Interactions and experience how Servion helps organizations accelerate their CX transformation using a proven blueprint that combines:

• Discovery Workshops – Dive deep into your current CX ecosystem with Servion consultants to identify value gaps, legacy bottlenecks, and AI readiness.
• LaunchPad Sprint – A rapid prototyping framework to model, test, and visualize your future-state CX journey using:

• Customer Journey Management
• Agentic AI Voice Assistants
• CXone Mpower (CCaaS Integration)

From business use case mapping to intelligent orchestration – everything starts here.

What You’ll Get

• Custom Journey Maps with real-time failure-point analytics
• Voice AI Demo with intelligent routing, FAQs, and escalation
• CXone Mpower Simulation showcasing seamless agent handoffs and sentiment-aware routing
• Actionable Roadmap to scale into production with full CX ROI potential

You’ll hear a AI-powered voice assistant guide you through a simulated journey – clarifying questions about Servion’s offers, expertise, and seamlessly escalating to a live agent via CXone Mpower.