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Top multinational bank improves agent-supervisor engagement with GED-125 Connector

Download this case study to learn how one of the world’s top multinational investment banks and financial services corporations with over 200 million customer accounts and 214,000 employees in more than 160 countries improved agent-supervisor engagement with GED-125 Connector while integrating Cisco ICM, Avaya AVP, and IVR platforms for better CX.


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