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Servion is currently serving

10 billion

customer interactions in 60
countries across 6 continents

Servion enables business transformation for enterprises in the area of Customer Experience Management (CEM).
Over the last two decades, Servion has evolved from being a single channel expert to a specialist that
converts omni-channel touch points into long-lasting customer journeys.

Over 21 + years of domain expertise in customer experience management

CX implementations in 60 countries across
6 continents

Trusted by 3/5 top banks, 2/3 top insurance, and 5/10 top telecom brands

Over 150 large global enterprises depend on Servion to run their engagement centers

Spotlight of the month

In this era of digital transformation, human contribution is required more in the areas of in-depth personal and contextual interactions than predictable and routine interactions.

Servion’s virtual assistant solution is an innovative offering that combines data, speech biometrics, and AI to automate most parts of contact center activities. Contact centers will not only just deliver contextual, seamless and personalized services, but elevate CX with intuitive and proactive services.

We bring together best-in-class products and platforms to offer a reliable virtual assistant solution that can bridge the gap between what technology can do and how customers are consuming it.

Artificial intelligence-enabled
virtual assistant

Our CX-pert views

Testimonials

Skyrocket your digital customer
experience in real-time
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