Lunch & Learn Workshop:
70% of CX leaders still using on-premises technology are considering moving to cloud and interaction volumes over digital channels have doubled in the last one year. An omnichannel customer experience is made up of individual customer touchpoints, over a variety of channels that seamlessly connect, allowing customers to pick up where they left off on one channel and continue the experience on another.
Genesys and Servion have partnered to help enterprises design and deliver seamless omnichannel solutions that orchestrate intelligent and contextualized workflows across any channel to provide exceptional customer experience.
Thank you for Registering for the Genesys - Servion Workshop.