Customer Care Center Procurement Assistance

27, February 2017

A solution that offers assistance for RFP creation, evaluation of vendors and collation of viewpoints to reduce ‘translation error’ between requirements and the final CC applications

  • Guidance for RFP creating and vendor evaluation
  • Mediation and resolving procurement-related issues that lead to requirement errors
  • Automatic application of ‘best practices’ from Servion’s collective knowledge base