Join us for the exclusive CX Leaders’ virtual wine and cheese tasting event. We will be sending you three award-winning premium wines and 2 Rogue Creamery cheese to taste. You will also have the opportunity to connect with like-minded individuals on how industry-leading brands leverage cloud contact centers to enhance CX and achieve corporate goals.
When completing the form to register for the event, please provide an accurate shipping address so we can make sure the wine gets to you on time!
Date: Friday, September 24, 2021
Time: 5 PM EST (Duration: 1.5 hrs)
- About Servion & Bouchaine Vineyards
- Introduction of participants
- Wine & Cheese Tasting
- About Cisco WxCC followed by a demo
- Creating Amazon Connect reports – real-time and historical reports
- Leveraging cloud contact centers to deliver better customer experiences
- Challenges and Benefits of Transitioning the Contact Center to the Cloud
Robert FischerDirector of Winemaking Operations, Bouchaine Vineyards
Vinod MuthukrishnanChief Operating Officer (CCBU), Cisco