Cisco’s Unified Contact Center Enterprise helps deliver proactive and personalized customer experiences for contact centers with up to 24,000 agents. Fault tolerance helps ensure uninterrupted operation. Comprehensive reporting gives the business intelligence needed to optimize contact center’s performance.
Servion’s partnership with Cisco spans over two decades with over 200 implementations. Servion is an Advanced Technology Partner (ATP) for Cisco Unified Contact Center Enterprise in Americas, EMEA & India and a satellite ATP in Canada, UK, Singapore and Malaysia.
With over 100+ UCCE resources, Servion has a global team to plan, design, implement, and support Cisco Unified Communications deployments.