Cisco Hosted Collaboration Solution (HCS)

Cisco Hosted Collaboration Solution (HCS) provides industry-leading cloud collaboration services from Cisco-powered partners. Cisco HCS offers the portfolio of Cisco collaboration technologies in a scalable, as-a-service cloud platform based on Cisco Unified Communications Manager (UCM). It also delivers the advantages of Cisco’s collaboration solutions, with the financial, operational, and strategic benefits associated with cloud services.

Servion’s partnership with Cisco spans over two decades with over 200 implementations. Servion is global partner for Cisco’s Hosted Collaboration solution. Servion enables enterprises to leverage the most advanced communications platform – Cisco HCS with our fully managed services.

Our Cisco HCS expertise includes:

  • Softphone capabilities
  • Web and video conferencing
  • Set-up virtual meeting rooms
  • Instant messaging and presence
  • File & screen sharing
  • Omnichannel contact center functionality
  • Integrate with WFM and WFO solutions
  • Customizable mobility options
  • Advanced Reporting and Analytics
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