Avaya has been shaping the future of work with innovative cloud contact center and disruptive unified communication solutions that change the way businesses interact with their customers.
Servion, a certified Avaya partner for over two decades has been helping enterprises worldwide to improve the way they work, making people more productive, processes more flexible and customers more satisfied.
With a pool of Avaya-certified engineers who can orchestrate the right contact center and unified communication solutions, Servion fulfil your business requirements. With our exhaustive contact center technology know-how and 25 years of customer experience history Servion can help enterprises get the most out of their Avaya technology investments.
Servion provides 24×7 end-to-end proactive managed services for Avaya’s contact center and collaboration solutions. Our platform-driven managed services are built on a unique set of tools to monitor infrastructure to custom applications and help enterprises focus on delivering exceptional customer experiences instead of worrying about daily operational challenges. Servion’s managed services offers prepackaged offerings for all Avaya Contact Center and Unified Collaboration portfolios and are tailored for both on-premise and cloud solutions. We offer both remote and onsite managed services.
Avaya Channel Partner & Sales Agent
Avaya DevConnect Technology Partner & Beta Testing Partner
Avaya SOIP Partner (US)
APDS – Avaya Professional Design Specialist for UC/CC
ACIS – Avaya Certified Implementation Specialist – for Avaya Aura Communication Manager & CM Messaging, AACC Elite, AA conferencing, AACC CCT & Multimedia
ACSS – Avaya Certified Support Specialist – for AEP, POM, AA CM, CM Messaging
APSS - Avaya Professional Sales Specialist
ACS – Avaya Certified Specialist – for Avaya Voice Self-Service
ACA – Avaya Certified Associate – Design & Implement Voice Self Service
AIPS - Avaya Implementation Professional Specialist – Avaya IP Office
ASPS - Avaya Support Professional Specialist
Leading US bank improves agent-supervisor engagement with Servion's WFM Connector
Leading US based cloud contact center integrates communication with Five9 Contact Center and Avaya Aura UC
Leading telecom conglomerate in the US ensures better CX