No matter the industry, the maximization of business value is all about doing more with less. Businesses grapple daily with decisions to streamline operations and extract maximum value from technology while balancing costs and mitigating risks.
Servion’s Technology Services design solutions range from simple integrations to optimizing complex self-service applications. We partner with the best to deliver the right-fit solutions, irrespective of your technology ecosystem. We have been sharpening our Ayava and Cisco capabilities for 10+ years, enabling clients to stay on top of technology priorities. We also help shield you from redundancies while being in line with the adoption curve.
With a highly-skilled pool of Avaya certified engineers spread globally, Servion can plan, design, implement and support customer experience, no matter the type of technology involved.
With an alliance that is almost a decade and 500 plus implementations strong, Servion is a worldwide Cisco ATP and Developer Network partner across multiple customer experience management technologies.
Servion’s top alliances ensure a fostered approach to enable us to deliver richer solutions to market and better meet and scale customer expectations.
Acqueon Technologies Inc. specializes in developing products and solutions for the Customer Interaction Management (CIM) industry. These products and solutions use business logic to deliver a distinctive customer experience by enabling organizations to build better relationships.
Calabrio, Inc. develops and markets Calabrio ONE®, a suite of contact center workforce optimization software. Calabrio ONE includes call recording, quality assurance, workforce management, speech analytics and performance-based dashboards and reporting.
ClickFox is the only GPS of customer experience to bring order to the complex maze of data that you have collected for years about customers. ClickFox restores order by connecting and analyzing all touch points and presenting the data visually as journeys.
Nuance Communications, Inc. (NASDAQ: NUAN) is a leading provider of voice and language solutions for businesses and consumers around the world. Its technologies, applications and services make the user experience more compelling.
Voxeo has continuously unlocked communications in all its forms – voice, SMS, instant messaging, Twitter and more – and we do so for more than 200,000 developers, 45,000 companies and half of the Fortune 100.
Verint® Systems Inc is a global leader in Actionable Intelligence® solutions for customer engagement optimization, security intelligence, and fraud, risk and compliance. Today, more than 10,000 organizations in over 180 countries use Verint solutions.
Bucher + Suter complements Cisco technology with their CTI and CRM connectors. Servion partners with Bucher + Suter to implement solutions for communication enabled business process automation that results in improved agent productivity and customer engagement.
See the benefits of Cisco Master Collaboration certification for one of our esteemed clients.
See how Servion enhanced Mathematica's customer experience strategies.
See our client's successful migration to a Cisco supported contact center platform.
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