Slide left – right to view all
Leverage application development services to define, design and build scalable enterprise-class applications for your customer interactions.
- Web Application Development
- Middleware Engineering
- Enterprise Application Integration
- Performance Engineering and Optimization
- Application Modernization
- Service Oriented Architecture
- Complex Event Processing
Outsource network and applications operations that go beyond traditional “break fix” support to minimize in-house resources and reduce costs.
- Management of remote operations through an offshore NOC
- Monitoring of network and IT platforms
- Maintenance of global health standards across your entire infrastructure
Database and platform services
Get the most from your database environments through our database development / optimization / performance tuning / maintenance services.
- Database Architecture / Design
- Platform Migration/Consolidation Analysis
- Database High Availability
- Database Disaster Recovery Protection
- Database and Server Consolidation
- Upgrades (Oracle 11g, SQL 2008)
End user computing
We deliver traditional desktop, mobile or any other digital support services needed for enhanced collaboration, productivity and mobility.
- Consultative approach to end-user computing
- Enabling access to applications anywhere, anytime
- Enabling flexible and mobile cloud-based access to applications
- Migrating current applications to next generation converged infrastructure
Sustenance and support
We extend our commitment to exceptional customer experience beyond implementation of our solutions with a 90-day warranty period during which we respond to any breakdowns.
- Quick deployment of product enhancements
- Seamless product upgrades
- Rapid resolution of technical issues, no matter the channel or platform
Give your agents quicker access to customer information, when and how they need it and imbibe industry best practices while framing CRM integration requirements
- Single integrated agent desktop solution
- In-depth expertise in CTI products (Avaya, Cisco, Genesys, Aspect, etc)
- Extensive knowledge of CRM integration points