Cost of migration, challenges in integration and lack of skills make businesses wary of the cloud. Yet, moving customer experience management to the cloud promises to yield huge benefits. This calls for CX-platform that can reduce the complexity of migration without compromising on performance, security, and control.
ServCloud brings together best of breed CX technologies, platforms and applications to offer managed Contact Center-as-a-Service and Unified Communication-as-a-Service. Certified by Cisco and backed by Servion’s global managed services capabilities, ServCloud offers the highest standards of security, reliability and availability.
ServCloud portal enables enterprises to manage contact center and unified communication operations – locally and globally – without having to acquire new skills. The portal allows rapid changes of your agents, teams, skills and queues, to keep up with the with business needs.