ServCare is designed not only to resolve reactive break-fix maintenance issues and questions but also to proactively engage with your customers.

  • Razor-sharp focus on availability, optimization, operational and business intelligence
  • Joint governance framework to improve service delivery
  • Enhance customer retention, satisfaction and experience
  • Minimize Total Cost of Ownership
  • Reduce hassles of day-to-day management and raise business performance

Slide left – right to view all

  • Platinum Plus Edition

    ServCare Platinum Plus program offers a comprehensive mix of business and valued services. In addition to all Platinum level service offerings, you can choose other valued services depending on your service requirements.

  • Platinum Edition

    ServCare Platinum program offers proactive maintenance services. Our NOC will remotely monitor specific parameters as identified near real-time frequency. You will have inclusive access to training services, DBA services, capacity management and asset management. We offer 100 block of hours

  • Gold Edition

    ServCare Gold program gives access to 24 x 7 support access to reactive, preventive and service management support services. We offer 50 block of hours that can be used towards the service (MACD) and change requests on the deployed solution. You will be able to access our team on 24×7 basis.

  • Silver Edition

    ServCare Silver program consists of set of reactive/break-fix and preventive support services to address contact center infrastructure and applications failures. You can access our team during normal business hours.

  • New Call-to-action
  • New Call-to-action
  • New Call-to-action
  • New Call-to-action
  • New Call-to-action
  • New Call-to-action
  • New Call-to-action

© 2016 Servion Global Solutions. All rights reserved.