Archana Sangili

24, November 2017

CXRoundUp-edition 53 Banner

Welcome to the 53th edition of the CX Roundup. We eagerly bring to you the best of customer experience trends, news, and insights from around the world.

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Renil Mohan

21, November 2017

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Today, on November 21, as the world celebrates World Hello Day – we would like to highlight the importance of personalized communication, and how it is the key to setting standards, scaling expectations and driving long-lasting relationships.

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Archana Sangili

17, November 2017

CXRoundUp Blog Banner

Welcome to the 52th edition of the CX Roundup. We eagerly bring to you the best of customer experience trends, news, and insights from around the world.

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Archana Sangili

10, November 2017

CX-RoundUp-Edition 51

Welcome to the 51st edition of the CX Roundup. We eagerly bring to you the best of customer experience trends, news, and insights from around the world.

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Naresh Govindarajan

7, November 2017

Automation and Analytics - the real fuel for driving superior CX

Ever since brands have existed to provide products and services to customers, there has been a constant quest to raise the bar on Customer Experience (CX). Achieving superior CX at a lower cost is the single most impactful lever to capture market share, enhance revenue and profitability of any enterprise. As customer expectations continue to […]

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