Introducing Our New SVP & GM – Europe, Middle East and Africa: Shashi Nirale

10, January 2017

We are pleased to announce that Shashi Nirale has joined Servion, as the Senior Vice President and General Manager for the Europe, Middle East, and Africa businesses. In his new role, Shashi will be responsible for continued revenue growth, further strengthening customer expansion and consolidating Servion’s position in the industry across these geographies.

Sameet Gupte, CEO of Servion Global Solutions said, “Europe & Middle East are focus markets for us and we will be investing significantly in these over the next few years. Financial Services & Telco are the largest market segments for Servion and having Shashi on board gives us the strong leadership and industry experience required to help execute our growth strategy for these markets.”




Commenting on his appointment, Shashi said, “I am very pleased to be joining Servion at such a pivotal time. The European, Middle East and African markets are rapidly moving towards digital customer experiences, journey analytics and this is an exciting opportunity for us to take ServIntuit, ServInsights and ServCare platforms to these markets and help customers navigate through the new world of Digital Customer experience.”

Prior to Servion, Shashi was the Vice President and Head-UK,  at Synechron, an information technology company focused on the financial services industry where he was responsible for setting the direction for organic and inorganic growth of its European business. He was also involved in the successful business integration of acquired entities for Synechron and launched their digital offerings at EFMA.

Shashi has a deep understanding of capital markets and the banking industry. He has worked with large institutions like Capgemini and Headstrong, to deliver several major outsourcing and transformation programs for clients such as HSBC, Credit Suisse and Royal Bank of Scotland.

Shashi holds an MBA from University of Strathclyde, UK and a Bachelor’s degree in Management Studies from University of Mumbai, India.