CX-RoundUp-Edition 51

10, November 2017

The CX Roundup – Edition 51

Have a hunch

Customer Experience Predictions: 5 Years From Now

A look into what might be the future of CX

 

Meet the robots

An Artificial Intelligence Has Officially Been Granted Residency

AI are becoming the new citizens of the modern world

 

People please

Why People-Focused Businesses Always Win

Focusing on customers is a good game plan

 

The age of VA

How Virtual Assistants Are Enabling Superior Mobile Experience

The new on the go customer care agents

 

It’s all in the journey

How The Power Of Simple Helps To Navigate The Buyer Journey

Simplify the buyer’s journey and lead to decision

 

On the Cloud

Transforming Business With Cloud Migration

Reasons why businesses should migrate to cloud

 

Speech & Analytics

How To Implement Speech Analytics: Actionable Tips For Top Industry Experts

Advice from top CX specialists on Speech Analytics execution

 

Fuel up

Automation And Analytics – The Real Fuel For Driving Superior CX

Improve CX by utilizing analytics

 

 

 

 

 

 


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