The CX Roundup – Edition 44

15, September 2017

Welcome to the 44th  edition of the CX Roundup.

In this blog post, we bring to you the best of customer experience news, trends, and insights around the world.

In this edition, we bring you Artificial Intelligence. We also discuss how businesses are increasing realigning their strategy to deliver better customer experience.

Virtual Reality

Is Virtual Reality the next major frontier for the modern customer?


Omni-channel Customer Experience

How to provide the perfect Omnichannel customer experience


Customer Engagement

The four myths of customer engagement

How to turn social media engagement into real sales


Artificial Intelligence

How AI and Algorithms can help you find winning stocks

AI in Email Tech: An Intuitive Touch to your Customer Engagement


Contact Center

Surf’s up: Riding the four waves of contact center technology








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